151 ideas to deal with difficult people
Now a book i n a different aspect than the other books reviewed here. As noticed in the back page of the book : If you have ever wished you had the equivalent of a nanny 911 to defuse tensions i n the office ,your wish has become true .151 quick ideas to deal with difficult people is the ultimate guide on how to survive challenging employees and co-workers Originally i have found this book from the internet but finally bought it as he cost was too low Just 5 Eu for aA5 book of 200 pages The book uses standard A4 quality paper so it is rather thick. Could prefer if the publisher used a better paper. I return back to backpage for description for what it stands for : -keep problem employees for setting the tone in the office -steps to tur troublemakers into team players -confront bullies harassers and ageists -keep backstabber from sabotaging your career -keep aggressive colleague from commandeering your meeting -know when to cut your losses